This place suits me perfectly, offering great amenities like internet access, 24-hour reception, and cozy rooms. The staff even helped me with currency tips during my first stay. Highly recommend enjoying the Afternoon Tea in the lobby!

a stunning view of the harbor that elevates your stay, overlooking yamashita park with exceptional service

breathtaking views, attentive staff

good experience but could improve

The staff were genuinely helpful, particularly the concierge who provided excellent local recommendations. The room I stayed in had a fantastic view of the city skyline, truly a sight to behold.

However, the check-in process took longer than expected.

A Comfortable Stay with Memorable Service

I enjoyed a peaceful solo stay, with friendly staff and a lovely room. The lounge served delicious scone sets, and the attentive waitress made my visit extra special. Don't miss the chance to enjoy a morning coffee here. Check-in after 3 PM for a smooth experience.

easy access to seaside park and chinatown delights

My stay was delightful, mainly due to the stunning views of the ocean from my room and the quick walk to the vivid streets of chinatown, which made every stroll a new adventure. as a solo traveler, I particularly appreciated the classic charm of the historic rooms, but I felt a bit cramped with limited suitcase space.

Our stay here was fantastic, especially with a stunning view from our room on the 14th floor and the comfy bed that made it hard to get up in the mornings. The spa treatments were delightful, and I really enjoyed relaxing in the tranquil garden area after a long day. The only small issue was that we couldn't adjust the room temperature ourselves, but that didn't ruin the overall vibe at all! 😌

The best part of my stay was the breathtaking ocean view from my room! Perfect for relaxing evenings. The room size was a tad small and lacked space for luggage, but overall a fantastic experience! 🌊

The New Grand is an exceptional hotel blending classic charm with modern comfort. My room in the Tower Building was spacious and offered stunning views of the bay. The staff was incredibly friendly and accommodating, providing excellent service throughout my stay. The location is ideal, just a short walk from the cruise terminal and near key attractions like Chinatown.

Had an amazing group trip here! We visited the Osanbashi International Passenger Terminal and Yokohama Bayside Marina, which were fun spots. The staff were incredibly helpful, and the location made planning easy for nearby attractions. The view from our room was stunning. highly recommend checking out the breakfast options!

I had a wonderful stay at New Grand! The room offered stunning views of the bay, while the staff provided genuinely friendly service. The location being so close to Chinatown was a bonus. I wished the fridge allowed us to keep our drinks cold, though.

The room was a delightful blend of old-world luxury charm and modern amenities, complete with a spectacular bay view. Staff exemplified hospitality, making me feel like a valued guest right from check-in to checkout. Breakfast, featuring Sicilian pastries and other delightful dishes, was a culinary highlight that I thoroughly enjoyed.

Totally recommend for a lightning trip

Spacious room, incredible view, with exceptional amenities including a bar/lounge area and a well-stocked refreshment area, all conveniently located just 25 km from the airport.

Absolutely impeccable

I had a wonderful stay at Hotel New Grand! My room was beautifully appointed with large windows that offered stunning views of the bay. The service was exceptionally friendly. every staff member greeted me with a smile. The hotel's location is perfect for exploring Yokohama, with Chinatown and the waterfront just a short walk away.